(WBBM NEWSRADIO) — Forty years after opening its first drive-thru in Downer Grove, Portillo’s is going cashless.
The company announced that it was moving to only credit and debit cards in the drive-thru, as a way to speed up the process and protect its workers.
The average drive-thru makes $3.9 million dollars a year. In 2021, two men robbed two Portillo’s employees at gunpoint outside the Niles restaurant in the middle of the lunch rush in September 2021.
In October 2022, a Portillo’s in Gurnee Mills was robbed when police said a suspect pulled up to the cashier's window, flashed a handgun, and demanded money.
The Oak Brook-based chain is still accepting cash inside at its more than 70 restaurants.
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