Duke Energy readies for expected weekend winter storm

Customers can report outages by texting "OUT" to 57801 or by calling Duke's automated system
Duke Energy readies for expected weekend winter storm
Photo credit Duke Energy Website

With snow, sleet and freezing rain expected in the Carolinas this weekend, Duke Energy is ready to respond to possible power outages. As Duke Energy's team of meteorologists continues to monitor the storm's development, Duke Energy crews are making preparations to safely handle weather-related service interruptions.

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Heavy, wet snow or freezing precipitation can cause trees and tree limbs to fall or sag onto power lines, resulting in power outages. These outages typically occur when there is more than six inches of wet snow or a quarter of an inch of ice accumulation on trees.

“Customers need to be prepared for a wintry mix that will bring with it the potential to cause outages in our service area,” said Jason Hollifield, Duke Energy Carolinas storm director. “Across the Carolinas, we have power line and tree crews, and other storm personnel, ready to safely respond to power outages this weekend.”

Duke Energy is bringing in nearly 600 teammates from the company’s other service areas, including the Midwest and Florida, to assist with power restoration across the Carolinas. The company has also secured approximately 1,000 workers from other utilities who are scheduled to arrive in the Carolinas by Saturday to help restore power quickly and safely to impacted customers.

As Duke Energy has done throughout the COVID-19 pandemic, storm crews will follow social distancing protocols while on duty and working to restore power to ensure safety for both customers and crews.