VA resumes debt collection efforts after pause due to COVID-19 pandemic

After a pause due to the COVID-19 pandemic, VA has resumed its debt collection efforts. Photo credit File photo

The Department of Veterans Affairs resumed debt collection efforts on Friday.

According to a release, VA resumed over-payment notifications for new benefit debts and debts deferred from April 6, 2020 through Sept. 30, 2021 due to the COVID-19 pandemic.

Podcast Episode
Tim White declares WAR on child hunger
Listen Now
Now Playing
Now Playing

However, the VA will not deduct debts from benefits payments until January 2022.

Collections on medical co-payments created prior to April 6, 2020 and on new medical co-payments also resumed Oct. 1.

Debt notification letters sent to affected veterans and beneficiaries will include options to request debt relief for those who continue to need financial relief from the impacts of the COVID-19 pandemic.

VA “will continue to provide relief options such as extending repayment plans, waivers and temporary hardship suspensions during these challenging times. It has been and will remain a priority of the department to work individually with each veteran.” the release states.

Veterans and beneficiaries with questions or requiring assistance on debt management can access the following resources:

· For benefit debt information, review frequently asked questions, submit requests online or call 1-800-827-0648.

·   For medical care and pharmacy services copayment debt, contact the Health Resource Center at 1-866-400-1238.

Reach Julia LeDoux at

Want to get more connected to all the news and resources Connecting Vets has to offer? Click here for our weekly newsletter.