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New AI program lets customer reps speak 200 different languages and 75 dialectsSeptember 3, 2024 -
Staffing issues at Starbucks lead to long waitsMay 31, 2024 -
Will AI replace humans in customer service?April 24, 2024 -
American Airlines' new plan to provide 'elevated' customer service after mass layoffMarch 12, 2024 -
Chick-fil-A, UPS ranked best businesses in the US for customer serviceDecember 5, 2023 -
DMV to Close Offices for Half-Day Statewide to Re-Train Employees in Customer ServiceJune 24, 2019