Dunkin’ launches its first ‘digital-only’ restaurant

Dunkin'
Photo credit Getty Images

Getting your coffee and donuts is getting a high-tech upgrade.

Dunkin’ has opened its first “digital-only” restaurant in Boston where customers do not place orders with an actual human inside the location.

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To get your latte or other menu items, customers will need to place their order via the Dunkin’ mobile app or an in-store kiosk. Consumers can then retrieve their orders via contactless pickup in a designated area of the restaurant.

“The digital-only location offers Dunkin’s full menu of quality products fans know and love, and the traditional order counter is replaced with two in-store digital kiosks where guests will be able to place a customized order and pay for it using cash, credit card, or a DD gift card,” Dunkin’ said in a statement, per CBS Boston.

While you won’t be placing orders with people, there will still be employees working at the location. In fact, the company plans to still feature as many staff members as is typically found in other franchise outposts.

"Because guests are in control of the ordering experience, the on-site crew can focus on fulfilling orders with heightened speed and accuracy to offer a superior restaurant experience and keep on-the-go guests runnin' through the day," the company said, according to NBC Boston.

You also won’t be able to eat at the location as the “digital-only” restaurant will not include a dining area.

Even if you can’t make it to Boston, customers across the country can still get in on some awesome Dunkin’ deals.

Through October 3, customers who make three purchases per week will be able score a free drink.

To be eligible for the offer, you must download the Dunkin’ app and join DD Perks membership. This will allow your purchases to be counted towards your free reward.

Dunkin’ is making sure this reward allows only one drink per member per week. Purchases must be at least one hour apart to work, but if you follow these rules, you will be eligible for the free drink.

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