Skip to content

Condition: Post with Page_List

Listen
Search
Please enter at least 3 characters.

Latest Stories

How to Get the Better of Customer Service

How to Get the Better of Customer Service

Amas Tenumah is the CEO of Better Xperience Group and author of 'HOLD: The Suffering Economy of Customer Service.' Amas explains how some customer service lines are designed to make it as difficult as possible for a customer to reach a real human instead of an automated response. Amas also gives advice to customers when facing difficult customer service operators.

More Episodes from