Blackhawks name Jaime Faulkner president of business operations in revamping leadership structure


(670 The Score) The Blackhawks on Wednesday unveiled a revamped executive leadership structure, highlighted by splitting their presidency role into two positions. In that move, the Blackhawks elevated general manager Stan Bowman to president of hockey operations and hired Jaime Faulkner as their new president of business operations.

Interim president Danny Wirtz, the son of chairman Rocky Wirtz, has also been named chief executive officer. Bowman and Faulkner will both report directly to Danny Wirtz, who will continue to serve as an alternate governor for the organization on NHL matters.

Danny Wirtz had been evaluating all levels of the organization since taking over his interim president role following the firing of John McDonough last April. Given the many responsibilities on the hockey operations and business sides, he found it best to formally split the positions in the presidency titles and let Faulkner and Bowman handle day-to-day matters.

“Serving in this role allows me to steward the organization for the Wirtz family and ensure that it continues to grow as a key piece of our multi-generational business,” Danny Wirtz said. “We believe in ownership operating at the right altitude and empowering the right operators to execute the vision we have for the Blackhawks. Structure is always meant to evolve, and this is the right structure for the Blackhawks as we enter this next era of Blackhawks hockey on and off the ice.”

Faulkner’s focus will be on “advancing the fan experience and business model while generating new revenue through her oversight of strategy and operations across corporate partnerships, ticketing and customer relations and integrated marketing communications,” the Blackhawks said in a press release. She will also represent the Blackhawks as an alternate governor.

For the past seven years, Faulkner had been the CEO at E15, a consulting strategy and analytics company for Compass Group. In that role, she helped clients – including Fortune 500 companies and professional sports teams – develop systems that predicted fan behavior, automated concessions and increased revenues of venues, the press release said. Prior to founding E15, Faulkner also spent time at KPMG, LLC and Arthur Andersen.

“I am excited for the opportunity take the iconic franchise of the Chicago Blackhawks — rich with a historic past and strong foundation in Chicago and beyond — to the next level and help write a new chapter for the Blackhawks and our fans,” Faulkner said in a statement. “I appreciate the support of Rocky and Danny and look forward to furthering their vision. Partnering with Stan, we will craft a best-in-class product and experience on and off the ice of which our fans can be proud.”

Bowman is entering his 19th season with the organization and helped lead the Blackhawks to Stanley Cup championships in 2010, 2013 and 2015. The team has regressed since then, having failed to advance past the round of 16 in the playoffs every year since 2015. The Blackhawks finished last in their division last season before upsetting the Oilers in the play-in round of the playoffs. They then lost to the Golden Knights in five games in the best-of-seven round of 16.

Bowman will continue to serve as general manager and oversee all hockey operations. In October, the Blackhawks shared an open letter to fans acknowledging they’re amid a rebuild.