Nearly 100,000 hoverboards recalled over safety

Hoverboard foot pad stock photo.
Hoverboard foot pad stock photo. Photo credit Getty Images

Around 93,000 hoverboards have been recalled due to a software malfunction that causes continued momentum even when riders are not controlling them, according to a Thursday notice from the Consumer Product Safety Commission.

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Hover-1 Superfly Hoverboards from 2020 with the model number H1-SPFY are impacted by the malfunction, said the commission. These devices were sold only in black, with blue LED lights in the hoverboard deck near the foot pads, and Hover-1 is written on the front of the hoverboard.

Consumers could have purchased the hoverboards new at Best Buy retail stores or through Bestbuy.com from October 2020 through October 2021 for about $200.

Best Buy describes hoverboards as electric devices with a platform suspended over two wheels that use rechargeable lithium-ion batteries as a power source.

“Standard models have a gyroscope, microprocessors, and a motor that detects weight and pressure,” said the company. “Because it’s self-balancing you won’t tip forward, but you’ll need a bit of balance to control it.”

Hover-1 hoverboards impacted by the recall were manufactured in China and imported by DGL Group LTD., of Edison, N.J.

As of Thursday, there have been 29 reports of a software malfunction in the electrical system can that continue to “provide assistance to” the motor. This then causes continued momentum regardless of whether the rider is controlling the hoverboard, “posing fall and injury hazards.”

Those with recalled hoverboards should be able to find serial numbers beginning with SPFY-BLK-GO-2008, SPFY-BLK-GO-2009 or SPFY-BLK-GO-2010 on the bottom of their devices. A warning label with the code H1-SPFY can also be found on the bottom of the hoverboards, next to the serial number.

“Consumers who might have one of the recalled models should immediately stop using the hoverboards and contact DGL Group for instruction on how to ship affected units to an authorized repair shop free of charge,” said the Consumer Product Safety Commission.

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