Calling it a "blatant deception of customers all over the Commonwealth," Attorney General Dave Sunday says he's reached a settlement with Dollar General over mislabeled prices.
Sunday says under the settlement; Dollar General will pay the state more than one and a half million dollars and will improve its business practices and staffing.
Sunday says over a four-year period, the discounter failed more than 40 percent of its accuracy inspections.
“Our investigation found widespread and repeated instances of Pennsylvanians being overcharged at checkout — blatant deception of customers all over the Commonwealth,” Attorney General Sunday said. “We are hopeful the corporation takes this settlement very seriously as Pennsylvanians expect to pay the price that is on stickers and labels.”
In addition to the fine, Dollar General has agreed to the following in its PA stores:
Train employees on ensuring price accuracy as well as their obligation to honor the lowest advertised price, including Dollar General’s obligation to provide price adjustments for overcharges;
Maintain sufficient staffing to update shelf tags on at least a weekly basis;
Ensure each store undergoes at least two unannounced pricing audits during each fiscal year;
Conduct either an enhanced audit or full store assessment of each store that fails three or more price audits during a 12-month period;
Correct all reported or known price inaccuracies within 24 hours;
Post a notice at each register (point of sale) stating that the lowest posted price will be honored and informing customers that they can seek a price override if necessary.