Residents are upset as they arrive at the Town and Country Post office in search of answers, only to be turned away by security. The issues began last week, as mercury was spilled at the post office, prompting it to shut down. Now in the back, work crews can be seen sorting letters, packages and other mail in big clear garbage bags. Some residents descended on the post office, with no knowledge of what happened.
"I would have appreciated just a notice of where our mail is, I knew nothing about this closing," said one woman surprised to learn of the spill.
"I have not been [told of the mercury spill and closure] because they have not contacted me" said another man who arrived hoping to speak to a supervisor.
Some residents are upset by the lack of communication.
"If they had said your mail is available someplace else, a different post office I would go. I have no idea where my mail is."
Some are waiting on packages, mail but some are more vital. Some of the mail that is potential bagged up in the back parking lot includes vital medicine.
"We don't know if the medicine is in there, tracking from my supplier [says] the medicine has been sitting there for two weeks"
And as temperatures climb into the 90s all this week, some of that medicine can no longer be used. One resident who was hoping to learn where her temperature sensitive medicine was only learned of the mail being sorted out back when we asked her about it.
"It's in a sealed thing and I have to get it to put it in the a refrigerator."
Asked what would happen to her medicine if it is amongst the mail sitting in the hot sun, she says it has likely gone bad.
KMOX is working to obtain more information about what happened to the post office and what is to become of the mail. We'll bring you that information as it becomes available
