Starting Sunday, October 24th, Kansans that live in area codes 785 or 620 will be required to use 10-digit dialing when making local calls. This change, while it may take some time to get used to, is intended to make it easier for persons in crisis to reach the National Suicide Prevention Lifeline.
Last July, the Federal Communications Commission approved 988 as the new abbreviated number for the National Suicide Prevention Lifeline. As a result, any area code that uses the 988 prefix in telephone numbers is mandated to adopt 10-digit dialing. That includes Kansas area codes 785 and 620, which covers the majority of the state. In total, 82 area codes in 36 states will make the change.
On Sunday, 10-digit local calling becomes mandatory with the exception of any three digit abbreviated numbers available in the community, such as 911. Callers will still dial 1 + the area code and telephone number for all long distance calls. At that time, local calls dialed with only seven digits will not go through, and a recording will inform you that your call cannot be completed as dialed.
With the switch to 10-digit dialing about to take effect, residents are encouraged to make sure any services with automatic dialing equipment, such as life safety systems, medical monitoring devices, security systems and fire alarms, mobile phone contact lists and call forwarding settings are reprogrammed if needed.
More information about the change to 10-digit dialing is included in a flyer titled “Ten things to know about 10-digit dialing,” which is available on the Kansas Corporation Commission’s website.