Poor planning led to hours-long waits for people at the DMV who were looking to get Real ID's last year.
A new finance department audit found the DMV had significant deficiencies when it came to planning and implementation for the rollout of the new drivers' licenses.
Among the problems: outdated computers and issues with scheduling appointments.
Department officials now have to submit a corrective action plan within 60 days.
A state audit has found that the @CA_DMV did not properly prepare for the lines of customers seeking new federally approved Real ID driver’s licenses - leading to hours-long wait times last year. More @KNX1070 https://t.co/BHH27v8Btt
— Margaret Carrero (@KNXmargaret)
March 27, 2019
