{'byline': 'by Joe Hiti', 'hosts': '', 'byline_sources': 'Audacy', 'hide_author': True, 'audience_id': '', 'original_station': [{'station': 'knxnews', 'path': 'knxnews/news/national/taco-bell-drive-thrus-are-getting-an-upgrade'}], 'syndicated_items': [{'station': '947thewave', 'path': '/947thewave/news/taco-bell-drive-thrus-are-getting-an-upgrade'}, {'station': 'kearth101', 'path': '/kearth101/news/taco-bell-drive-thrus-are-getting-an-upgrade'}, {'station': '931jackfm', 'path': '/931jackfm/news/taco-bell-drive-thrus-are-getting-an-upgrade'}], 'original_item': {'_index': 'published-content_v44', '_type': '_doc', '_score': None, '_source': {'date': '2024-07-31T16:29:37.156+00:00', 'lead': [{'data': {'title': "Father and son 'survive the onslaught' of ferocious California wildfire, saving historic family home", 'thumbnail_url': 'https://s2.dmcdn.net/v/WmXGY1cgVg_1FEPaK', 'id': 'x937mea', 'created_time': 1722359930, 'mode': 'vod', 'private_id': 'k71OTjiJhoFgUhBc1tE', 'owner': 'x2yit7u', 'description': "Father and son 'survive the onslaught' of ferocious California wildfire, saving historic family home", 'channel': 'news', 'tags': ['KNXAM', 'News', 'AP News', 'fire', 'wildfire', 'California'], 'private': True, 'addPublic': False}, 'original_ref': 'www.audacy.com/_components/dailymotion/instances/clza27875001v01ted954v32d@published'}], 'slug': 'taco-bell-drive-thrus-are-getting-an-upgrade', 'tags': ['Taco Bell', 'Artificial Intelligence', 'AI', 'Drive-Thru', 'Audacy News', 'National News'], 'feeds': {'msn': True, 'rss': True, 'postup': True, 'facebook': True, 'newsfeed': True, 'sitemaps': True, 'frequency': True, 'smartNews': True, 'apple-news': False, 'smart-news': True, 'most-popular': True, 'reversechron': True, 'google-news-feed': True}, 'hosts': [], 'adTags': {'original_ref': 'www.audacy.com/_components/ad-tags/instances/clza27875001c01te9fu2dcb9@published'}, 'byline': [{'hosts': [], 'names': [{'name': 'Joe Hiti', 'slug': 'joe-hiti', 'text': 'Joe Hiti'}], 'prefix': 'by', 'sources': [{'text': 'Audacy'}]}], 'teaser': 'Taco Bell, KFC, Pizza Hut drive-throughs across the country are going AI', 'authors': ['Joe Hiti'], 'content': [{'data': {'text': 'On Tuesday, Yum Brands announced that it was expanding its voice artificial intelligence technology to “hundreds” of Taco Bell drive-thru locations across the country.', '_version': 2, 'componentVariation': 'paragraph'}, 'original_ref': 'www.audacy.com/_components/paragraph/instances/clza27875001g01ted01bt2j1@published'}, {'data': {'clipSrc': 'https://omny.fm/shows/knxam-on-demand/ai-not-serving-it-up-your-way-at-mcdonalds-with-gl', 'clipURL': 'https://omny.fm/shows/knxam-on-demand/ai-not-serving-it-up-your-way-at-mcdonalds-with-gl', 'embedSize': 'default', 'componentVariation': 'omny'}, 'original_ref': 'www.audacy.com/_components/omny/instances/clza27875001h01teqqslu5ol@published'}, {'data': {'text': 'The parent company of the beloved eatery <a href="https://www.tacobell.com/newsroom/yum-brands-to-expand-voice-ai-technology">shared the news in a release</a>, noting that its goal is to eventually have the technology help take orders around the globe.', '_version': 2, 'componentVariation': 'paragraph'}, 'original_ref': 'www.audacy.com/_components/paragraph/instances/clza27875001i01te366ws3vu@published'}, {'data': {'text': 'Yum Brands also shared that it plans to implement the technology at KFC, Pizza Hut, and The Habit Burger Grill brands.', '_version': 2, 'componentVariation': 'paragraph'}, 'original_ref': 'www.audacy.com/_components/paragraph/instances/clza27875001j01te2qtrl5qj@published'}, {'data': {'text': 'Right now, around 100 Taco Bell locations have been testing the technology in 13 different states.', '_version': 2, 'componentVariation': 'paragraph'}, 'original_ref': 'www.audacy.com/_components/paragraph/instances/clza27875001k01tek0op98kq@published'}, {'data': {'text': 'The company shares that the tests have been a success over the last two years, with improved accuracy for customer orders, faster service, and profitable growth.', '_version': 2, 'componentVariation': 'paragraph'}, 'original_ref': 'www.audacy.com/_components/paragraph/instances/clza27875001l01te6iy0twvm@published'}, {'data': {'text': 'Overall, Yum Brands says the system created a better experience for those eating at Taco Bell and its workers.', '_version': 2, 'componentVariation': 'paragraph'}, 'original_ref': 'www.audacy.com/_components/paragraph/instances/clza27875001m01te6pe0zebp@published'}, {'data': {'text': '“Innovation is ingrained in our DNA at Taco Bell, and we view voice AI as a means to improve the team member and consumer experiences,” chief digital and technology officer Dane Mathews said in a statement. “Tapping into AI gives us the ability to ease team members’ workloads, freeing them to focus on front-of[1]house hospitality. It also enables us to unlock new and meaningful ways to engage with our customers.”', '_version': 2, 'componentVariation': 'paragraph'}, 'original_ref': 'www.audacy.com/_components/paragraph/instances/clza27875001n01teefivfb4b@published'}, {'data': {'text': 'The company shared that its voice AI technology integrates into its proprietary point-of-sale system, dubbed “Poseidon.”', '_version': 2, 'componentVariation': 'paragraph'}, 'original_ref': 'www.audacy.com/_components/paragraph/instances/clza27875001o01tep4n8vo0z@published'}, {'data': {'text': 'Yum chief innovation officer Lawrence Kim shared that the plan, during the upcoming expansion, is to also integrate it into Taco Bell’s rewards program and “all aspects of our business.”', '_version': 2, 'componentVariation': 'paragraph'}, 'original_ref': 'www.audacy.com/_components/paragraph/instances/clza27875001p01ted3u7spim@published'}, {'data': {'text': '“We’re expanding and accelerating our AI capabilities like Voice AI to deliver leading-edge technologies to our franchisees and to enhance the consumer and team member experience,” Kim said. “With over two years of fine-tuning and testing the drive-thru Voice AI technology, we’re confident in its effectiveness in optimizing operations and enhancing customer satisfaction.”', '_version': 2, 'componentVariation': 'paragraph'}, 'original_ref': 'www.audacy.com/_components/paragraph/instances/clza27875001q01textbvvl7u@published'}, {'data': {'text': 'Want to get caught up on what\'s happening in SoCal every weekday afternoon?\xa0<a href="https://link.chtbl.com/fHPneL-D">Click to follow The L.A. Local</a>\xa0wherever you get podcasts.', 'anchorId': 'ip-want-to-get-caught-up-on-whats-happening-in-so-cal-every-weekday-afternoon-click-to-follow-the-l-a-local-wherever-you-get-podcasts', 'componentVariation': 'subheader'}, 'original_ref': 'www.audacy.com/_components/subheader/instances/clza27q8x000o357k6q340ck8@published'}, {'data': {'clipSrc': 'https://omny.fm/shows/knx-all-local/lapd-cop-off-streets-after-punching-handcuffed-man', 'clipURL': 'https://omny.fm/shows/knx-all-local/lapd-cop-off-streets-after-punching-handcuffed-man', 'embedSize': 'wide-simple', 'componentVariation': 'omny'}, 'original_ref': 'www.audacy.com/_components/omny/instances/clza27875001t01tee3n6hzf1@published'}, {'data': {'text': 'In Australia, the company plans to test the technology at five of its KFC restaurants.', '_version': 2, 'componentVariation': 'paragraph'}, 'original_ref': 'www.audacy.com/_components/paragraph/instances/clza27875001r01tejpgftn53@published'}, {'data': {'text': 'Taco Bell has joined the ranks of other fast-food restaurants to work on implementing artificial intelligence. Restaurants like Wendy’s, Del Taco, Taco John’s, Panera, Bojangles, White Castle, and more have all been testing similar AI-driven drive-thru systems.', '_version': 2, 'componentVariation': 'paragraph'}, 'original_ref': 'www.audacy.com/_components/paragraph/instances/clza27875001s01te8m2iakjb@published'}, {'data': {'text': 'McDonald’s was among the first, but recently <a href="https://www.usatoday.com/story/money/food/2024/06/17/mcdonalds-ends-ai-drive-thru-test/74128472007/#">ended its testing with IBM,</a> noting that “has given us the confidence that a voice ordering solution for drive-thru will be part of our restaurants’ future.”', '_version': 2, 'componentVariation': 'paragraph'}, 'original_ref': 'www.audacy.com/_components/paragraph/instances/clza27875001u01tezcnmhq49@published'}, {'data': {'text': '<strong>Follow KNX News 97.1 FM</strong><br /> <a href="https://twitter.com/KNXnews"><strong>Twitter</strong></a><strong>\xa0|\xa0</strong><a href="https://www.facebook.com/knxnews"><strong>Facebook</strong></a><strong>\xa0|\xa0</strong><a href="https://www.instagram.com/knxnews"><strong>Instagram</strong></a>\xa0<strong>|</strong>\xa0<a href="https://www.tiktok.com/@knxnews"><strong>TikTok</strong></a>', '_version': 2, 'componentVariation': 'paragraph'}, 'original_ref': 'www.audacy.com/_components/paragraph/instances/clza2a9fq000u357k7goujk1f@published'}], 'feedImg': {'data': {'alt': 'A car goes through a drive thru at a Taco Bell restaurant on February 22, 2018 in Novato, California. 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