Dallas is inviting residents to share their thoughts on proposed updates to the city’s shared dockless e-scooter and e-bike program as ridership has nearly doubled in less than a year.
More than 463,000 trips were recorded between June 1, 2025, and March 31, 2026 — almost twice the total from the same period a year earlier, according to a city memo. Monthly ridership topped 50,000 trips from August through December, with the average ride lasting about 12 minutes and covering 1.15 miles.
Operators Bird, Lime and Spin currently run the program, which relaunched in May 2025 after a suspension in 2020 over safety concerns and widespread complaints about scooters cluttering sidewalks and being left in walkways.
The Dallas Department of Transportation is considering several rule changes for the 2026-2027 permit cycle. Proposals include allowing temporary no-ride zones for special events or bicycle detours, a one-time 30-day pilot to extend operating hours by up to one hour, removal of the West End slow zone, and creation of new Mobility Opportunity Zones to replace earlier equity requirements that were rescinded in November 2025 for federal compliance reasons.
Mayor Pro Tem Jesse Moreno, whose district includes downtown and Deep Ellum, is encouraging public input. He wants to avoid repeating early problems when the program first launched in 2018. Under current rules, riders may not operate scooters on sidewalks except when starting or ending a trip, and the devices are banned from parks, plazas and certain high-speed roads.
A public hearing on the changes is scheduled for Thursday, April 16, at 6 p.m. in Dallas City Hall’s L1FN Auditorium. The meeting will also be streamed online. Approved rules could take effect April 26.
City officials say 311 complaints have stayed low, averaging fewer than one per day during the current cycle. The updates aim to balance growing demand with better management of parking, operations and neighborhood impacts.
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