Dallas Area Rapid Transit (DART) officials say the transit agency is prepared to move thousands of fans across North Texas while maintaining service for daily riders during the FIFA World Cup.
Rail and bus service
On Thursday, DART leaders detailed transportation, safety, and customer service plans for the 39-day tournament, which is expected to bring approximately 3.8 million visitors to the region. Dallas will host nine World Cup matches, while Fair Park will serve as the site of the FIFA Fan Festival.
"We have planned for increased ridership, enhanced service, and contingency operations," said Trenise Winters, DART's executive vice president and chief operations officer. "We're prepared for the unique transportation needs associated with hosting one of the world's largest events."
DART plans to increase rail capacity and service frequency throughout the tournament. The Green Line will operate three-car trains to accommodate travel to Fair Park, while the Orange Line will run between DFW Airport and Parker Road Station. Additional train service will be added through downtown Dallas and South Dallas.
Victory Station will serve as a major transit hub for fans traveling to matches, with enhanced Trinity Railway Express service and charter buses available to transport riders to stadium-related destinations. Officials said DART is also prepared to deploy additional trains and more than 125 buses if demand exceeds projections.
DART has also recently announced more service changes, including changing to a 20 minute frequency for some rail lines, which can be found here.
Safety and security
Safety remains a key focus of the transit agency's preparations.
DART Police Chief Charles Cato said the department has spent more than a year and a half coordinating with local, state and federal law enforcement partners.
"Our objective is straightforward," Cato said. "We want every rider, visitor, employee, and resident to feel safe using the DART system."
The agency's security strategy includes increased police visibility, specialized response teams, K-9 units, and enhanced intelligence-sharing among public safety agencies.
DART officials also highlighted efforts to improve the visitor experience. The GoPass mobile app will provide trip planning, fare purchases, and real-time transit information in 11 languages including Chinese, French, Russian, Urdu, Korean, and Spanish. Customer ambassadors stationed throughout the system will assist riders at key stations, airports and major destinations.
Jeamy Molina Executive Vice President & Chief Communications OfficerEmily Capetillo
Ambassadors include operators, maintenance, and management workers. They will be wearing bright yellow and blue jerseys and will be at rail and bus stations answering questions and assisting with concerns during service hours.
Officials said the agency's goal is to ensure visitors can easily navigate the transit system while allowing regular commuters to continue their daily travel with minimal disruption.
"The world is coming to North Texas," said Jeamy Molina, DART's executive vice president and chief communications officer. "And DART is proud to tell that story."
She said DART will connect visitors to places, culture, and experiences that make Texas special. Molina said from downtown and Fair Park, to local restaurants, museums, entertainment districts, and neighborhoods throughout its entire service area– visitors will experience the very best of North Texas throughout transit networks.
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