Despite 2020's financial woes that hindered all airlines, Dallas-based Southwest has something to brag about.
Southwest tops the list of the best airlines tallied by the Airlines Quality Report from Wichita State University.
Criteria for making the list include everything from on-time performance and mishandled bags to numbers of bumped passengers and complaints.
Behind Southwest, the top five include Allegiant, Delta, Alaska Airlines and Spirit.
Fort Worth-based American makes the Top Ten again, moving up three spots to rank seventh.
