In a move to further differentiate itself from its competitors, Southwest Airlines announced flight credits for canceled flights will no longer expire.
Southwest's flight credits previously expired after one year, but the airline said it will now let customers keep them permanently as long as they cancel their tickets at least 10 minutes before a flight.
The new flight credit policy, along with $2 billion in investments for better wifi, power ports and larger overhead bins are some of the perks the Dallas-based airline is adding for customers, without extra fees.
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