SOUTH JERSEY (KYW Newsradio) — New Jersey is imposing first-in-the-nation rules to promote responsible gambling that will require companies to know their customers like never before.
If gaming companies want to do business in the Garden State, New Jersey Attorney General Jennifer Davenport said, they cannot contribute to problematic gambling. The state now requires companies to collect player data, know their customers and identify when someone is losing control.
“These regulations require that operations monitor their customers for specific criteria indicating problematic gambling, provide those players with resources — including a live call or chat — for more problematic cases, and if those players are going too far, take actions to stop them,” said Davenport.
“We need these robust protections because we’re seeing an explosion in retail and online casino games, as well as sports betting.”
Previously, Davenport said, there were no uniform standards for companies to identify problematic gambling and no enforceable standard for when intervention was required.
New Jersey is also launching a mobile app called “Recover Me.”
“Recover Me was designed by doctors to provide cognitive behavioral therapy, the gold standard to help people identify problematic gaming,” the attorney general said.
“Through this app, you can track gambling habits and spending, engage therapy sessions and find crisis support services.”
While Davenport said these steps are helpful, she believes the same rules need to apply to prediction market companies like Kalshi and Polymarket, which currently operate without any state regulation. That case may soon be argued before the U.S. Supreme Court.
