Consulting Firm Helps Companies Aspire Higher

Susan Lauer (Photo courtesy of Susan Lauer)   Both principals of Aspire Consulting, Cohn and Lauer are Certified Business Coaches, certified to implement the Total Quality Institute's business process improvement series, and Resource Associate Corporation's management, leadership, executive leadership and strategic planning development programs. Lauer and Cohn are founding members of The Institute For Sustainability. Lauer is a contributing author to a "Common Sense Approach to Sustainability." Lauer and Cohn are active members of numerous chambers of commerce, members of the Women Business Leaders of the Healthcare Industry Foundation and serve their community on volunteer boards. Aspire Consulting shares its mission that individuals and organizations discover and use their unlimited potential to create and sustain success. The company commits to upholding the following values.  

• Inherent talents and creativity of people, and help them discover their potential  
• Lifelong learning to support change, driving innovation and embracing growth  
• Credibility and honesty to living lives with the utmost of integrity  
• The capabilities and resources of communities to support and sustain them  
• Providing results that are always exceeding expectations

    Aspire Consulting's work starts with a no-cost consultation to determine where the biggest gap is between the company or individuals and the results they are looking to achieve. Then, they begin in the area that will return the largest gain for the investment. "Our customers tell us that through their work with us, they improve their bottom lines, morale and retention of their top employees, business sustainability, and efficiency and effectiveness while working towards their strategic vision," said Lauer. Lauer points to some of their past successes, "We worked with a small rural hospital to improve their clinical results as well as their patient experience. Highlights of improved results include clear and results-oriented communication from the senior team down through the managers and supervisors to all employees facilitated by personal and team development at all levels. Process improvement and front line staff development work on a $70 million budget, which resulted in a $1.35 million change to the bottom line. According to the CFO, patient satisfaction with the overall experience went from below 5 percent to 85 percent in one quarter as measured by Press Ganey, a healthcare performance improvement national service. And there was approximately $200,000 in projected savings through improving their medical records request process."

Robin D. Everson is a native Chicagoan who resides in Dallas, Texas. Her appreciation for art, food, wine, people and places has helped her become a well-respected journalist. A life-long lover of education, Robin seeks to learn and enlighten others about culture. You can find her work at Examiner.com.