American Airlines passengers around the country are very unhappy this morning after a widespread system outage caused major delays. Overnight, social media began to bristle with complaints and pictures showing long lines of people stuck in lines in the terminals.
Jet Blue passengers also reported similar frustrations.
The calls and complaints reached their peak around 4 a.m., DownDetector.com reported. The earliest delays were reported about 2 a.m. as passengers posted complaints from multiple major airports including Logan in Boston, New York's JFK and LAX in Los Angeles.
The long delays were blamed on what some reports described as a "system outage." Early this morning, American Airlines posted a tweet saying: "We have our teams working to help resolve this and we apologize for the issue. Updates will be provided as available."
Related
According to American Airlines, Southlake-based Sabre Corporation, a company that operates global distribution systems such as air bookings in North America, had a system outage which reportedly was resolved around 4:45 a.m.
American Airlines issued a statement saying: "Earlier today, Sabre had a technical issue that impacted multiple carriers, including American. This technical issue has been resolved. We apologize to our customers for the inconvenience."
LISTEN on the Audacy App
Sign Up and Follow Audacy
Facebook | Twitter | Instagram