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Mom, toddler kicked off flight after he refuses to wear mask

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A mother explained her stressful time when she was kicked off an American Airlines flight after her 2-year-old son refused to wear a face mask.

Rachel Davis posted a picture to Instagram of her son sleeping on her shoulder in front of an American Airlines ticketing booth. "I tried repeatedly, begged him, bribed him, pleaded with him, did everything I could while he was screaming and crying as I tried to hold him and put the mask on, feeling my absolute lowest of lows as a mother," part of the caption read.


Her Instagram post has received nearly 200,000 likes in three days.

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I'm at a complete loss of words. The eyes of a mama-bear who just bawled her eyes out as she was forced off an airplane because her 2 year old wouldn't keep his mask on. I tried repeatedly, begged him, bribed him, pleaded with him, did everything I could while he was screaming and crying as I tried to hold him and put the mask on, feeling my absolute lowest of lows as a mother. Before I even sat in my seat, flight attendant Terry on American Airlines flight 5595 from Charlotte, NC to Manchester, NH on September 17th, approached me and asked how old my son is, and demanded according to their policy he wear a mask. I told her this is our fourth American Airlines flight this week, and he has never been asked to wear a mask. She informed me he (my overtired two year old son) would need to comply with their company policy or we would be asked to leave the aircraft. As I tried to put down my things and get a mask out, I heard Terry on the phone saying "yea it's clear there is going to be a problem and we will need you to come down". The nastiest smug look on her face. I'll save you the rest of the horror that happened on the plane, as I continued trying to get him to wear the mask, bawling my eyes out and hyperventilating behind my own suffocating mask. Desperate to get home after the worst week. He would have been asleep before we even pushed back if they had just been humans. The pilot had the final say, Lyon wears the mask or they will escort us off the plane. Rather than get themselves any bad press by escorting a crying mom and two year old off the plane, they forced everyone to deplane, and wouldn't let us back on the flight home. Apparently before we got off the plane everyone who left before us lit up the crew in the gate area. The Captain walking right by me as I screamed my head off in my absolute worst moment. They moved us to a flight tonight, on the same airline who's company policy kicked us off the last flight, because my two year old son wouldn't keep a mask securely over his nose and mouth at all times. This is the world we live in? This is not a mask debate. This is a 'be a god damned human' debate. I will NEVER fly AA again.

A post shared by Rachel Starr Davis (@rachelstarrdavis) on Sep 17, 2020 at 1:50pm PDT

"The eye of the storm went right over us early Wednesday morning and we lost power where we were staying," she added.

She then boarded her flight home to Manchester, New Hampshire. After finding her seat, the flight attendant told Davis and her "overtired" son that if he did not wear a face mask, they would be asked to leave the airplane.

All passengers, including Davis and her son, were forced to leave the aircraft due to the incident.

"It was very cold and cruel," passenger Taylor Cournoyer said. "This wasn't an issue of a grown adult not complying out of spite because they don't agree with masks -- this was a child. And it was not a bad, irresponsible mom either — she was crying and trying to keep the mask on and asking the flight attendants for help and advice on what to do."

Cournoyer said once she and the other passengers got back on the plane a lot of passengers tried speaking up, telling the flight attendants that they "really just made [them] deplane so that could remove a mother and a baby," to which the flight attendants replied "that's not what happened."

The pilot then made an overhead announcement, according to a video, telling passengers, "I hate to talk like this but once we get going if there are any problems, if you guys give them any problems at all about the decisions that I have made we will turn the flight around and we will come back."

"To ensure the safety of our customers and team, American Airlines requires all persons 2 years and older to wear an appropriate face covering throughout the entirety of their travel journey," American Airlines said in a statement. "Policies are enforced and approved face coverings are made available at key points throughout the customer journey. We've reached out to the family to learn more about their recent travel experience and to address their concerns."

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