If you bought certain Women’s Double V-Neck Sweater and V-Neck Cardigans from Madewell, the company wants you to cut them in half. Here’s why.
Both of these sweaters from the brand’s Holiday 2024 Holiday collection (pictured below) may not fully meet federal flammability standards for clothing textiles. According to Madewell – a brand owned by J. Crew, LLC of New York – that means they pose a potential risk for burn injuries.
While the U.S. Consumer Product Safety Commission said there has been one report of one of the sweaters catching fire, it also said there have been no reported injuries. When they were sold at Madewell and TJ Maxx stores from December 2024 through October 2025, the sweaters retailed for $138 to $148. Madewell did not specify what materials are in the sweaters.
“Out of an abundance of caution, we are voluntarily recalling these two sweater styles in cooperation with the Consumer Product Safety Commission (‘CPSC’) at this time,” Madewell said in a recall notice posted to its website. “Our action to address this potential risk reflects our commitment to taking the safety and trust of our customers seriously.”
According to the CPSC, the recall covers about 5,900 sweaters made in China, including versions with and without buttons. Consumers can confirm whether they purchased one of the sweaters by checking the tag beneath the care label on the inside left seam. There. The tag will list the style number as “NT611” or “NT612” and the season identifier as “HO24.”
“If you have an affected item, please do not wear it,” said Madewell. It also included a list of instructions for what to do with the recalled garments in order to get a full refund.
First, Madewell said to “destroy the sweater by cutting it in half,” and secondly to “take a photo of the destroyed product and a photo of the product tag.” The third step to a refund is to email @madewell.com to validate the purchase.
“Include your name, address, phone number, email address, affected items and order number, if accessible, together with the photos of the destroyed product and product tag,” said Madewell.
U.S. Consumer Product Safety Commission
Recalled Madewell sweater
Fourth, those seeking a refund are asked to include their choice of store credit or refund of the original purchase price. Fifth, Madewell will send the credit or refund after the purchase is validated.
Once consumers receive their refund or credit, they are asked to destroy the sweaters.
