Contactless ordering arrives at Midway, passengers can have food delivered to gates

Mobile food ordering

CHICAGO (WBBM NEWSRADIO) - People flying out of Midway Airport will be able to get food delivered to the gate.

The Chicago Department of Aviation, along with Midway Partnership, has launched mobile food ordering at Chicago Midway International Airport.

According to CDA, the convenient, safe, and contactless new service is easy to access and does not require downloading a mobile app.

Passengers, airline crew members, and airport employees can access the service through a website via their smartphone camera by scanning QR codes displayed throughout the airport or visiting by GoEatMDW.com to browse restaurant menus.

The growing list of participating restaurants currently includes an array of local and national favorites like Arami, Big City Chicken, Billy Goat Tavern & Grill, DeCOLORES, Dunkin’ Express, Einstein Bros. Bagels, Harry Caray’s Shortstop, Home Run Inn Pizza, Nuts on Clark, and Woodgrain Neapolitan Pizzeria.

GoEatMDW.com creates a tailored experience for restaurant guests to order and pick up their meal or have it delivered anywhere in the airport. Once an order is placed, guests will receive update alerts on their mobile device, letting them know when their meal is ready or on its way. The platform accepts multiple forms of payment, including credit/debit cards, Apple Pay, and Google Pay.

“As we see enplanements continue to increase, the health and well-being of our passengers and employees is our top priority,” said Jamie L. Rhee, Commissioner, CDA. “GoEatMDW.com offers travelers a user-friendly solution to order their favorite food directly from their own device with the option of contactless pickup or delivery. This is another important step taken to ensure our passengers have the availability of touch-free options that keep them safe while traveling through Midway.”

Currently, less than half of the shops and restaurants at Midway Airport are open due to the COVID-19 pandemic-related drop in airline traffic.

Passenger volume was down 58 percent in October compared to October 2019. The number of available flights is down 35 percent.

Mobile ordering is also available at international Terminal 5 at O'Hare International Airport. Chicago aviation officials are close to naming a vendor on the domestic side of O'Hare airport. It is expected to be available starting early next year.