CHICAGO (WBBM NEWSRADIO) -- McDonald's drive-thru windows may soon be run by artificial intelligence.
This could "potentially free up labor to do other things and change the overall experience," says R.J. Hottovy, a Morningstar anaylist.
He said 70 percent of McDonald's sales comes through the drive-thru arm of restaurants. AI systems may know how to persuade drivers to order more food items, Hottovy said.
