Buffalo, NY (WBEN) Norah Fletchall is resigning as CEO of the Buffalo Zoo after 5 years. A national search is underway to find a new CEO. She recently led the zoo's efforts in receiving accreditation from the Association of Zoos and Aquariums.
Fletchall led the Zoo through the COVID-19 pandemic, and developed an ambitious new strategic plan and other campus improvements benefitting guests and animals alike. "We on the Board wish Norah the best and thank her for leading the successful AZA accreditation process. Her stewardship of the Zoo, her love of our animals, and her vision as set out in our strategic plan helped put the Zoo on a vibrant path for the future," said Board Chair David P. Flynn. "We are strong institutionally, financially, and programmatically."
The Buffalo Zoo recently received accreditation from the Association of Zoos and Aquariums, the industry's oversight organization, after a meticulous inspection in June 2022. AZA accreditation is the "gold standard" for zoos and aquariums in all aspects of animal care and welfare, education, conservation, and operations.
"It has been an absolute pleasure and honor to lead the Buffalo Zoo," Fletchall said. "It was vital to me to see the Zoo through the rigorous accreditation process, and I could not be more proud of all we've accomplished together. I want to thank every member of the Buffalo Zoo team, our guests, donors, and everyone who continues to support and make the Zoo the special place it is. I'm looking forward to my next professional endeavor."
Before her appointment in April 2017, Fletchall served as the Indianapolis Zoo's COO. She served as supervising vice president of operations there from 2013-2016. In Buffalo, she succeeded long-time President/CEO Donna Fernandes.
