Deadline tomorrow for PPL customers hit by billing issues

PPL customers have until tomorrow to weight in on settlement over billing issues
PPL customers have until tomorrow to weight in on settlement over billing issues Photo credit iStock/Getty Images Plus

The Pennsylvania Public Utility Commission on Monday reminded customers of PPL Electric Utilities and other concerned parties about the upcoming deadline for comments on a proposed settlement that was sparked by consumer billing issues which stretched through much of 2023. Comments on the proposed PPL settlement are due by 4:30 p.m. on Wednesday, Feb. 28. The settlement — which was proposed by the PUC’s independent Bureau of Investigation and Enforcement (I&E) and PPL — includes payment of a $1 million civil penalty and PPL’s agreement to absorb more than $16 million in related costs. The proposed settlement also notes that PPL has already refunded approximately $1 million to customers who received estimated bills and were over-billed due to the application of the incorrect rates.

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