New way to report airline disruption complaints in Pa.

Attorney General Michelle Henry announces a new complaint form for Pennsylvanians who encounter hardships with airline travel, such as flight delays and cancellations or boarding problems. The new form is available on the Office of Attorney General website and is a response to an uptick nationwide in consumer complaints regarding air travel. It is the product of Attorney General Henry’s partnership with the U.S. Department of Transportation to better assist Pennsylvania travelers. Consumers may file complaints whether they purchased tickets directly, through an agent, or through a third party. Pennsylvania residents or those who faced airline issues in Pennsylvania are eligible to use the new complaint form.