Hundreds of Spirit Airlines customers were forced to wait in long lines after MULTIPLE flights were cancelled overnight. Not only people at Hopkins Airport, but airports across the country.
If that wasn't frustrating enough, customers who had their flights cancelled tried calling the customer service number to reschedule, only to find the customer service number was out of service.
Here's the statement from Spirit Airlines:
"We're working around the clock to get back on track in the wake of some travel disruptions over the weekend due to a series of weather and operational challenges. We needed to make proactive cancellations to some flights across the network, but the majority of flights are still scheduled as planned.
"We understand how frustrating it is for our Guests when plans change unexpectedly, and we're working to find solutions. We ask Guests to actively monitor their emails and flight status before heading to the airport.
"As a team, we strive every day to get our Guests where they need to go on time. Our focus will continue to be on taking care of our Guests."
