Facebook's use of teen's private data to spy on rivals outrages its critics; Facebook says parents consented. Researchers say security flaw allows for spying over 5G cellular networks. Microsoft accidentally deletes Azure databases "in the cloud" for some business customers. A listener has problems seeing graphics on webpages and very slow Internet speeds. China has plans to visit moon and bring back lunar samples. A Windows 10 user has problems with the computer constantly going into sleep mode and ignoring his settings. Also, he wonders if it is safe to use Windows XP to do online banking. We strongly advise AGAINST using Windows XP due to security risks in the v very aged software. A caller has an "Error 45" when he tries to print with any printer. A caller has problems opening e-mail attachments that she is being sent in a format that her computer cannot read.
A listener wonders what is the best antivirus program to use. We recommend using OpenDNS to surf the web more safely by automatically blocking malicious websites along with Malwarebytes if your computer actually is infected. For a paid antivirus solution, we recommend Webroot antivirus. A user has a completely frozen laptop and is unable to use her laptop. A listener has problems connecting to the Internet with his router. A caller wonders how to check if OpenDNS service is properly configured on her computer after recovering from a virus. We provide instructions on our website on how to check your OpenDNS configuration. We also recommend Webroot Antivirus as a good paid antivirus solution. Also we provide help for provide help to troubleshoot a program that is trying to run when Windows starts. We also assist another user configure OpenDNS on his home router. A listener with no Internet service sees a message that a cable is broken or loose. A caller using Windows 7 backup wants to know if he can place more than one "full" backup on his hard drive. A caller helps out to mention that many Internet Service Providers offer free antivirus programs with their service. A caller seeks an opinion about Amazon's streaming media device called a "Fire stick."