Erik and Bob take your questions. Katz's Delicatessen in New York City serves up sandwiches the low-tech way. Jerrie Cobb, first female astronaut candidate, dies at 88. Microsoft admits that about 6% of Outlook.com accounts were hacked. A caller has difficulty with reading his mail in Outlook at the public library. A caller with an HP Probook 450 is unable to use his laptop for PowerPoint presentations. Also we give answers on how to embed a YouTube video in a Microsoft PowerPoint presentation. A library employee helps a previous caller who had problems accessing the wireless network in the library. A truck driver looks for an alternative to Adobe Photoshop to do editing without needing online access. The free GIMP photo editor, as well as Adobe Photoshop Elements may be used for editing photos offline. Google mixup causes ten phones to be delivered after a customer requests a refund on his Google Pixel 3. A caller helps clarify Adobe Photoshop's need to access the Internet to check license status, plus we help the listener find a free program to back up a Windows computer (EaseUS Todo Backup).
Apple's iPhone recycling robot can recover 1.2 million iPhones a year. A caller looks for a way to connect wireless speakers to older stereo technology, and asks if most wireless speakers use Bluetooth technology. Facebook admits to harvesting 1.5 million e-mail contacts without permission. A caller seeks a way to set up an administrative user locally without having to set up a Microsoft account. We give advice on using a Virtual Private Network to a listener wanting to know if there is a way to surf the Internet safely from public places such as hotel rooms. A laptop user sees unwanted notification popups in Chrome, plus he gets information on how to remove browser "hijacks" using the OpenDNS service and a Malwarebytes' Anti-Malware, a malware removal tool. Plus, using a VPN to surf more privately and securely. A user with a 9-year old laptop computer gets advice on setting up OpenDNS to surf the web safely to avoid getting a virus. A user with an older computer has license activation issues with an older version of Microsoft Office. A listener has problems with Microsoft Access database files that have disappeared.
