Erik and Bob take your computer questions. In this episode, we discuss why a robot vacuum takes such a strange path in order to vacuum a room. Akamai CEO thinks playing computer games "in the cloud" is too expensive right now. U.S. Customs and Border Protection says traveler images were taken during a recent cyber attack on its computer systems. A caller who updated from Windows 7 to Windows 10 has problems with his video resolution "out of range," and not causing any picture to be displayed on his monitor. A listener has issues with voice dictation using search in the Google Chrome web browser. A Mozilla Thunderbird e-mail user has problems with missing folders and e-mails. A user who bought her own modem to surf the Internet asks why her own modem has different lights than the cable modem she was renting. Also, she wondered why streaming video worked on her iPad but not on her computer. A caller asks why pictures are not being displayed in Yahoo mail when he attaches them to outgoing mail in a web browser.
Don't click that link in an e-mail! Erik talks about phishing (pronounced "fishing") in e-mail and why it is dangerous. A caller asks why he has to right-click on an e-mail to open up links in an e-mail message. This is actually a good security measure to help stop malicious phishing. Also, the listener asks if it was safe to use his account credentials (Facebook, etc.) to share a web link with someone. A Mac user asks about the security of the Norton Core router, and if he should change anti-virus vendors. Also, Erik talks about the security of the "Internet of Things"--connected devices like cameras. European Company LaLiga fined for "spying" on customers watching pirated video streams. How to check your applications permissions. How to configure the OpenDNS service on your router to to surf the web more safely. We discuss why it is better to use separate devices instead of a combination modem and router. A caller asks questions about what equipment is needed when building a "smart" home.
