Erik and Bob take your computer questions. Ransomware data breaches at hospitals linked to an uptick in fatal heart attacks. 1.2 billion records exposed in an unsecured data base. AT&T fined $60 million over data throttling allegations with "unlimited" data plans. A Windows user wants to know if data on his USB flash drive can be copied to his Chromebook. A caller asks about using paid antivirus in his computer, and how to properly uninstall McAfee antivirus from his computer. We also answer questions about Webroot antivirus and configuring OpenDNS. A caller has trouble opening Microsoft Office files due to an "infection" with BitLocker file encryption. A caller running an Internet speed test wonders if he is getting all the speed he is paying for.
A business computer user asks about "penetration testing" to check the functioning of his firewall. A user with Windows 7 wonders if he should upgrade a machine purchased in 2011 to Windows 10, and the consequences that may happen if you do not update. Another caller with Windows 7 wonders if he will receive an upgrade notice on his computer before support for Windows 7 ends. A YouTube content creator wonders if his video with commercial music content wonders if his video will remain "commercially viable" to remain on YouTube. A smart TV buyer wonders what happens when the smart TV updates itself. We recommend the nVidia Shield device for streaming instead of a "smart" TV. Also, she wonders if a separate Roku streaming stick is needed for each television on which she wants to stream content. A caller asks how to deal with a gouged monitor screen on an all-in-one Dell computer after changing houses. A caller wonders if he should use the Edge web browser in Windows 10 (we prefer Firefox or Chrome) and how to set up his e-mail on the new computer with Outlook e-mail. A caller asks if there is a way to recover data from a damaged USB thumb drive. A listener looks for devices that can stream Internet radio stations. A caller informs us of a court case "win" for consumers involving access to utility poles for consumers. In addition he is looking for a hard drive that can connect to a USB-C port.
