(WWJ) Having trouble making calls or sending texts today? It's not just you.
Wireless carrier T-Mobile said Monday afternoon that it was working to fix a widespread voice and data issue in Michigan and across the country.
This comes as people with all kinds of phone service have been complaining on social media about calls not going through.
A spokesman for Verizon says their network is performing well, but people with Verizon service trying to connect with someone with T-Mobile may receive an error message.
"We're aware that another carrier is having network issues. Calls to and from that carrier may receive an error message," Verizon said in a statement sent to WWJ Newsradio 950.
"We understand downdetector is falsely reporting Verizon network issues. Sites such as Downdetector.com utilize limited crowdsourced data drawn from sample social posts which are often statistically insignificant or factually incorrect. A lot of factors can contribute to a false report on a third-party website … a faulty device, network traffic that slows but doesn't inhibit connections, commercial RF blockers, human error, network issues impacting other carriers and more. These types of sites do not evaluate and confirm the crowd-sourced data that they receive, they simply aggregate it and report it. The result can be faulty reports of network performance interruptions causing wide-spread miscommunication for wireless users."
AT&T also said its network was operating normally.
There was no estimate as to when T-Mobile hoped to have service fully restored.
