The cybersecurity firm CrowdStrike, which crashed millions of computers worldwide last week, is looking to apologize by offering its partners $10 Uber Eats gift cards.
The gift card offering was first reported by TechCrunch, but an email posted on X shed more light on CrowdStrike’s efforts, including acknowledging the crash caused “additional work” for its employees on July 19.
The email appears to be sent by CrowdStrike chief business officer Daniel Bernard, who shared that it was sending “heartfelt thanks and apologies for the inconvenience.”
“To express our gratitude, your next cup of coffee or late-night snack is on us,” the end of the email read with a link to Uber Eats.
In a statement to Nexstar, CrowdStrike confirmed that it only sent the gift cards to its teammates and partners, not customers.
“CrowdStrike did not send gift cards to customers or clients,” the statement reads. “We did send these to our teammates and partners who have been helping customers through this situation.”
Hospitals, banks, airlines, 911 services, and some broadcast news operations were affected by last week’s software issue.
CrowdStrike has said that a software bug in its content-validation system led to the outage.
“We can’t repeat enough, we’re aware of the impact and deeply sorry this occurred. We want to thank our customers and industry partners for their support and assistance following the release of a faulty content update. We know what happened and how to make sure it doesn’t happen again,” CrowdStrike said in a post on X.