If you’ve found that the service at your favorite restaurant has gone drastically downhill, we’re sorry to say it might be all your fault.
That might be a bit dramatic, but a new study has found that the level of service you receive at a restaurant could all depend on what you’re wearing.
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Scientists at the University of Missouri found that waiters are more likely to assume they’ll get a better tip from patrons who are dressed up, and will often treat them better than their other customers.
Further, the study, which was published in the Cornell Hospitality Quarterly, found that waiters saw “well-dressed men” as the best tippers, and guys who dressed more casually were expected to be the worst!
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Kathleen Kim, a student who co-authored the study, said that the research may come in handy for restaurant managers and owners when it’s time to train new servers.
She said, “It is clear that restaurant servers use stereotypes and first impressions to determine which customers will receive good service. These findings show restaurant managers the importance of proper training for servers so all customers receive good service.
“This study also shows potential issues with the tipping culture that exists in American restaurants. While the tipping culture can motivate servers to provide quality service to some customers, it may result in unequal service for others.”
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