NEWARK, N.J. (1010 WINS) -- A NJ Transit passenger got stuck in a Newark rail yard last week after failing to hear an announcement that the train was being taken out of service.
On the morning of August 26, riders were told over the loudspeaker to empty the train after it stopped at Newark Penn Station as normal, because the train was being taken out of service for mechanical reasons.
Tohfa Hasni, 26, had fallen asleep with earbuds on while heading to work in New York City and never saw or heard the announcements Hasni told NBC New York.
Once she woke up, she realized she was stuck in the train with no air conditioning at a rail yard.
"Absolutely furious at the lack of consideration that @NJTRANSIT has towards its passengers. You guys are disgraceful and it's a shame. You need to do better. You have all my contact info so I'm waiting to hear back," Hasni wrote on Twitter.
Absolutely furious at the lack of consideration that @NJTRANSIT has towards its passengers. You guys are disgraceful and it's a shame. You need to do better. You have all my contact info so I'm waiting to hear back. @NJGov @NJTransitPolice @CityofNewarkNJ
— tohfa🎁 (@tohfahasni) August 27, 2020
Hasni then called her brother who then called 911.
Transit police searched the entire database for about half an hour attempting to track her down.
Officials were able to locate her after 90 minutes and she was placed on another train to New York Penn Station.
Hasni called the NJ Transit "pathetic and disgraceful" after they offered her two to four free tickets but later increased it to six.
"After going back and forth with countless phone calls, @NJTRANSIT final offer to me was 6 tickets for being scared to death. LMAO. Pathetic and disgraceful. YOU GUYS ARE CORRUPTED. @NJTransitPolice @NJTRANSIT," she tweeted.
After going back and forth with countless phone calls, @NJTRANSIT final offer to me was 6 tickets for being scared to death. LMAO. Pathetic and disgraceful. YOU GUYS ARE CORRUPTED. @NJTransitPolice @NJTRANSIT
— tohfa🎁 (@tohfahasni) August 27, 2020
In a statement, NJ Transit later apologized saying "in instances such as this, train crews are required to check the trains to ensure all customers have exited. An investigation is underway to determine appropriate disciplinary action that may be taken upon completion of that investigation."
