Greer CPW will resume disconnections and late fees beginning July 1 for nonpayment following a four month pause to help customers during the Coronavirus.
“We understand the financial hardship some of our customers are going through and have put several steps in place to help customers but also make sure they do not get behind on payments and fees,” said Jeff Howell, Greer CPW Chairman.
Starting July 1, Greer CPW’s normal disconnection and late fee policy will resume however customers with past due balances of $200 or greater as of June 30, 2020 will automatically be enrolled into a 12-month interest free payment arrangement plan.
Customers with less than a $200 balance should call customer service at 848-5500 and apply for Greer CPW’s 3-month payment arrangement plan or Greer Relief, an organization that works to prevent hunger and homelessness in the community.
“Navigating the pandemic and deciding what is best for employees and customers has been a daily discussion for the past four months,” said Mike Richard, Greer CPW General Manager. “We hope by slowly implementing these policies we can accommodate as many customers as possible,” said Richard.
Please contact Greer Relief for financial assistance paying your bill.
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