Do you think the response from utility companies has been acceptable?

Looking on social media for more than 5 minutes right now shows a large gap between people around the Carolinas, as it pertains to the lack of power throughout the Upstate. Many people are being as patient and cordial as possible and they have taken the approach that the utility companies are doing the best they can. Other however have been critical of the response by the utility companies. Some in the residential areas near Haywood Mall seem to be upset that the mall area has been turned into lodging for outage workers. What say you? Do you think the response from utility companies has been acceptable?