CMSWire reports that In 2023, the Department of Transportation was bombarded with over 10,000 air travel complaints, signaling persistent turbulence in passenger satisfaction. Some Airlines are now cutting staff, as they look to bridge this gap, Americans must embrace the digital co-pilot of AI and customer service automation. Do you think AI will help Airlines with customer service? That's the subject of today's daily poll, cast your vote below.
Will the use of AI in customer service benefit airlines?
News/Talk 98.9 WORD Daily Poll

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By Rob JonesMar 14, 2024
Rob Jones
Rob Jones is an Upstate South Carolina native, raised in Oconee County. He is a graduate of the Broadcasting program at Tri-County Technical…
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