Pandemic Will Help Usher in the Rise of Retail Robots: Analyst

By , WBBM Newsradio 780 AM & 105.9 FM

(WBBM NEWSRADIO) — The coronavirus pandemic could bring about the rise of the robots in the retail space.

Steven Keith Platt is the director and research fellow at the Platt Retail Institute in Hinsdale, Illinois.

He tells the WBBM Noon Business Hour that robots would take on menial tasks.

"They range from autonomous floor scrubbers, to what we call shelf audit robots that scan for price consistency, misplaced items," Platt said.

He added that the robots wouldn't replace human workers.  Instead, the robots would take on the mundane jobs so people can devote their time to more important tasks.

"It frees up labor to concentrate on more value added activities," Platt said.

He believes the economic fallout from the COVID-19 pandemic will accelerate economic trends.

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