VA plans a more streamlined online experience

LOGONCOVER
The VA will begin transitioning veterans, over the next year, to a more modern, streamlined online login process to access benefit and health care services. Photo credit Urupong/Getty Images

The Department of Veterans Affairs has announced plans to begin transitioning veterans, over the next year, to a more modern, streamlined online login process to access benefit and health care services.

As a result of the transition, veterans will move to one of two sign-in options to access VA.gov, VA mobile applications, and other VA online services, including Login.gov or ID.me accounts.

Veterans can begin this transition now by visiting here to learn how to create a verified Login.gov or ID.me account. The process takes about 10 minutes.

Veterans and other beneficiaries will no longer be able to use usernames and passwords for My HealtheVet after Jan. 31, 2025, or DS Logon after Sept. 30, 2025, according to a VA release.

After the deadlines have passed, veterans who have not yet transitioned can access their data and resume managing their benefits and services online once they have created their new account.

“The transition is all about putting the veteran first,” Assistant Secretary for Information and Technology and Chief Information Officer Kurt DelBene explained in a statement. “By streamlining accounts, simplifying access, and providing tailored support, we’re empowering veterans with a more user-friendly and modernized online experience that caters to their needs.”

According to VA, the transition consolidates sign-in options to allow veterans a more streamlined experience. Login.gov and ID.me accounts may also be used across many other government websites.

It is estimated this transition will impact approximately 3 million veterans and other beneficiaries who do not yet use Login.gov or ID.me accounts to access VA’s online services.

Veterans can manage their benefits and services by phone or in-person at a VA location.

Reach Julia LeDoux at Julia@connectingvets.com.

Featured Image Photo Credit: Urupong/Getty Images