Parents hope key to teen's disappearance is with passerby on Golden Gate Bridge

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The family of a Sydney West, a 19-year-old Pleasanton native and former Foothill High School student, is again asking the public for any information about their daughter’s whereabouts leading up to her disappearance last month in San Francisco.

"Syd," as she liked to be called, was initially thought to have last been seen or heard from early the morning of September 30 in the Crissy Field area.

West’s parents confirmed in a new video released late Thursday she was last seen shortly before 7 a.m. on the Golden Gate Bridge. They’re asking anyone "who may have been walking, biking, running, who commute over the bridge particularly Wednesday mornings at that time" to share information if they might have seen West or anything that can help locate the missing teen.

It was apparently very foggy that morning.

"I just want to reach out to all the folks that have been supporting us over the past almost month now, communicate that the support and the love that we get is just absolutely amazing," West’s dad, Jay West, said in the clip. "We have a lot of people that are asking us for information."

West’s parents said they have now hired a private investigator who is working with the San Francisco Police Department and Orange County (North Carolina) Sheriff’s Department.

West returned to the Bay Area for college at UC Berkeley after her family moved from Pleasanton to North Carolina several years ago. San Francisco Police have previously said the teenager "is considered at risk due to depression." She is described as a white female, 5'10" and weighing about 130 pounds. She has blonde hair and blue eyes, and was last seen wearing a sweatshirt, dark-colored shorts and blue Vans sneakers.

West’s parents led a socially-distanced vigil in Pleasanton last Thursday.

Anyone with information is asked to call 415-575-4444.