A Delta flight bound for Detroit instead spent Sunday night in a remote Canadian military barracks, leaving hundreds of passengers stranded as the plane experienced mechanical issues, the airline shared.
In a statement, the airline shared that Delta Flight 135, which had 270 passengers, seven flight attendants, and three pilots, was forced to make an unexpected overnight detour to Happy Valley-Goose Bay in the Canadian province of Newfoundland and Labrador, NBC News reported.
The flight, which was headed to Detroit from Amsterdam, made the diversion “out of an abundance of caution,” the statement said.
The Federal Aviation Administration has shared that it will investigate the situation. The FAA also said the pilot of the Airbus 330 “reported problems with deicing equipment and diverted to Happy Valley-Goose Bay Airport in Canada around 3:15 p.m. local time,” CNN reported.
“Crew duty times were impacted due to weather and runway conditions at the Goose Bay airport, causing the airport to suspend operations,” Delta said.
Because of this, the passengers stayed overnight in military barracks in Happy Valley-Goose Bay, a community of nearly 8,000 residents in Central Labrador.
Goose Bay Airfield is home to military and civilian operations, with two major runways.
The airline says it worked with local Goose Bay officials to provide food and accommodations for the passengers stranded. Delta also said it’s working to provide compensation for those affected but didn’t share what it would offer.
“Delta sent additional aircraft to Goose Bay to bring customers to their final destination Monday. We apologize to customers for this inconvenience,” the airline said.