T-Mobile confirmed Wednesday that its investigation into a cyberattack on its computers revealed hackers stole the personal information of 7.8 million current customers, 40 million past and prospective users, and roughly 850,000 prepaid customers.
While T-Mobile said no phone numbers, account numbers, or financial information were taken as part of the files, the stolen information does include customers’ full names, dates of birth, social security numbers, and driver’s license information.
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In a statement, T-Mobile said it learned of the attack last week after posting the information to an online forum.
On Monday, T-Mobile confirmed the data breach, saying it had addressed the vulnerability in its systems to prevent further hacks.
“We are taking immediate steps to help protect all of the individuals who may be at risk from this cyberattack,” the wireless carrier said in a statement.
The phone service said it recommends users change their wireless PINs. The company proactively changed the PINs on prepaid accounts and claimed no Metro by T-Mobile, Sprint prepaid, or Boost customers were affected.
Vice’s Motherboard reported hackers were attempting to sell the customer data online.
T-Mobile said it would pay for two years of identity protection services for customers and would set launch a website on Wednesday to provide customers with help and information.
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