ST. LOUIS (KMOX) - If you had tickets to any St. Louis Cardinals games in April, May or June, you have the opportunity to get a refund. The team has announced it's extending its ticket refund policy for single-game and season-ticket holders for home games scheduled through the first three months of the regular season.
If you purchased the tickets with cash at the Busch Stadium box office you'll have to go to the box office to get a refund in person. Or use the printable refund form found at cardinals.com/refund to obtain a refund via mail.
All fans who purchased tickets through them with a credit card will be automatically credited with a full refund – including additional fees – back to the credit card that was used for purchase.
For more information go to Cardinals.com/update, or contact the Cardinals via email at tickets@cardinals.com or by calling 314.345.9000.
Season Ticket Holders will receive an account credit to be used on a future game. If a refund is desired, Season Ticket Holders should email seasonticketrefunds@cardinals.com or contact their personal Account Executive.
SINGLE-GAME TICKETS & THEME TICKETS
Single-game and Theme Ticket buyers will be refunded the full purchase price, including all fees. This refund will be automatically credited back to the original credit card used for purchase. Tickets do not need to be returned to receive the refund, unless purchased with cash in person at the Busch Stadium Box Office.
10-GAME, 6-GAME & 5-GAME TICKET PACKS
Pack buyers will receive a pro-rated refund based on the number of impacted games within the pack. This refund will be automatically credited back to the original credit card used for purchase. Pack tickets do not need to be returned to receive the refund, unless purchased with cash in person at the Busch Stadium Box Office.
ALL-INCLUSIVE & PARTY SUITE TICKETS
All-Inclusive and Party Suite ticket buyers of 20+ tickets will be contacted directly by a Cardinals representative regarding their refund options. Buyers of 19 or fewer tickets will be refunded the full purchase price, including all fees. This refund will be automatically credited back to the original credit card used for purchase. All-Inclusive/Party tickets do not need to be returned to receive the refund, unless purchased with cash in person at the Busch Stadium Box Office.
LUXURY SUITE TICKETS
Cardinals Luxury Suite holders will be contacted directly by a Cardinals representative regarding their suite refund options.
CONSIGNMENT GROUP TICKETS (300+ Tickets)
Group Leader will be contacted directly by a Cardinals representative regarding their specific group ticket refund options.
SMALL GROUP TICKETS (20-299 Tickets)
Small Group Ticket holders will be refunded the full purchase price, including all fees. This refund will be automatically credited back to the original credit card used for purchase. Tickets do not need to be returned to receive the refund, unless purchased with cash in person at the Busch Stadium Box Office.
CASH TICKET PURCHASES AT BUSCH STADIUM
Tickets purchased in person at the Busch Stadium Box Office with cash will need to be returned in order to receive a refund. Fans holding these tickets can utilize the printable refund form found at cardinals.com/refund to obtain a refund via mail.
STUBHUB & OTHER SECONDARY MARKET TICKET PURCHASES
Fans who purchased tickets on StubHub, or any other secondary ticket provider, should contact the provider’s customer service staff regarding their impacted game tickets. The Cardinals are not able to facilitate any ticket credits, exchanges or refunds for tickets not purchased directly through the Cardinals.