The Department of Motor Vehicle announced Monday that on July 24, it will close it's offices for a half day statewide to re-train employees on improving customer service skills.
The focus will be on preparing employees to handle issues related to REAL ID transactions.
More than 5,000 employees will receive training at over 183 DMV offices. The offices will open for business at 1 p.m.
DMV Call Centers (1-800-777-0133) will remain open during the half-day office closure.
Customers will be able to:
- Conduct transactions online, at dmv.ca.gov, including renewing vehicle registration, changing an address, requesting a copy of their driving record or making an appointment.
- Conduct transactions at DMV Now self-service kiosks located at grocery stores and select libraries, such as renewing a vehicle registration, filing for planned nonoperation (PNO) status, submitting an affidavit of non-use, submitting proof of insurance, and paying a $14 insurance reinstatement fee. A map of kiosks can be found online here.
- AAA members may visit AAA offices to conduct some transactions, including vehicle registration renewal.
- Registration services also are available at California DMV Business Partners for a fee. Customers can search for partners with this online map here.
