LAS VEGAS, NV (KXNT) - In light of the current COVID-19 outbreak, the Las Vegas Valley Water District has suspended all residential and commercial site visits, which usually occur in conjunction with water conservation programs, site evaluations or other educational-based conservation efforts.
The district says that it's aware of reports about individuals impersonating different utility workers to gain entry to homes, as are officials with the Southern Nevada Water Authority.
For easier public identification, Water District personnel drive official vehicles clearly marked with the LVVWD’s blue-and-yellow logo. Furthermore, personnel always wear a photo ID badge with the logo in plain view.
Customers can get help in verifying whether individuals who visit a home are LVVWD employees by calling LVVWD Customer Care Associates at 702-870-4194 during modified business hours. (Monday–Friday, 8 a.m.–5 p.m.).