MGM Resorts issues statement on recent cyber-attack

The MGM Grand Hotel in Las Vegas
MGM Grand Photo credit Ethan Miller/Getty Images

Las Vegas, NV - MGM Resorts sent a letter to customers on Thursday regarding the recent cyber attack on the company last month.

MGM Resorts stated that on or around Sept. 29, it determined that an unauthorized third party obtained the personal information of some of its customers on Sept. 11.

The company also said it filed an 8-K form with the United States Securities and Exchange Commission on Oct. 5, in which it estimated a negative impact from the incident in September.

"Specifically, the Company estimates a negative impact from the cyber security issue in September of approximately $100 million to Adjusted Property for the Las Vegas Strip Resorts and Regional Operations, collectively," the company stated in its filing.

MGM Resorts also stated that "based on the ongoing investigation, the Company believes that the unauthorized third-party activity is contained at this time."

MGM Resorts said it will offer free identity protection and credit monitoring services to those who receive an email from the company indicating that their information was impacted.

The company also established a call center to help those with questions and can be reached at 800-621-9437 toll-free Monday through Friday from 6 a.m. to 8 p.m. Pacific, or Saturday and Sunday from 8 a.m. to 5 p.m. Pacific (excluding major U.S. holidays). Those calling should reference engagement number B105892 when calling.

The company said that even though their third quarter bottom line was badly affected by the attack, they’re well-positioned for a profitable 4th quarter, citing upcoming events like November’s Formula-1 race and expected high occupancy rates.

For those who have additional questions, the company also set up webpage to help.

Featured Image Photo Credit: Ethan Miller/Getty Images