Las Vegas, NV (KXNT) - NV Energy said this week that they've recently seen a significant increase in scam calls to our business and residential customers.
The callers falsely identify themselves as NV Energy and threaten immediate disconnection and demand immediate payment, often via Zelle or MoneyPak card.
The utility stresses that they would never call customers to demand immediate payment for any reason.
Customers who may be at risk of having their power disconnected because of nonpayment instead receive a 10-day notice on their NV Energy bill and a 48-hour notice via U.S. Mail. NV Energy does not accept payments via Zelle, MoneyPak or Venmo.
The utility says that if you receive a call asking for immediate payment of any kind, refuse and report the scam to NV Energy. You can also check your account at nvenergy.com/myaccount.