Las Vegas, NV (KXNT) - To protect the identity of claimants and continue to keep accounts safe and secure from potential fraud, DETR’s Employment Security Division will be updating the security measures in its Unemployment Insurance Claimant’s Portal.
Active or new unemployment claimants will be required to log into their existing ID.me accounts or complete a new identity verification with ID.me upon every entry before accessing the Claimant Self-Service portal.
Once claimants complete this security measure, they’ll be able to log in directly to their accounts as usual. DETR is required by federal law to validate the identity of anyone filing for unemployment benefits.
The update is scheduled to be complete on the evening of December 28TH.
Steps to follow starting the evening of December 28, 2022:
• Active unemployment claimants will go to ui.nv.gov as they normally would
• Click on the “For UI Claimants” tab
• Click on the “File A UI Claim” button • Enter their claimant self-service credentials to sign into their UI account
• Click on either the green “Sign in with ID.me” button or the “ID.me Create an account” button
• The claimant will then enter their ID.me account credentials and follow the prompts presented in the ID.me portal or create a new ID.me account to verify their identity
• The claimant will have the option when choosing how to verify their identity to pick a “Self-Service” option or a direct option to go straight to a Trusted Referee “Video Chat Agent”
• Claimant UI account self-service credentials will not be the same as their ID.me credentials
• Once the claimant has logged in with ID.me each time, they will be redirected back to their UI claimant self-service account and will have full access as usual.
If the claimant has forgotten their ID.me password, they can reset their password from the ID.me